Privacy Policy

Last Updated: April 20, 2026

Information We Collect

When you place an order or contact us, we collect: name, email address, shipping address, billing address, and payment information (processed securely through encrypted third-party payment processors — we do not store credit card details). When you browse our site, we collect standard analytics data: IP address, browser type, pages viewed, and referral source.

How We Use Your Information

We use your information to: process and ship your order, respond to customer service inquiries, send order confirmations and shipping updates, process refund requests, improve our website and products based on aggregate analytics, and comply with legal obligations.

Information Sharing

We do not sell your personal information. We share data only with: payment processors (for transaction processing), shipping carriers (to deliver your order), email service providers (for transactional emails), and legal authorities when required by law. All third-party services are contractually obligated to protect your data.

Cookies & Tracking

We use cookies for essential site functionality, analytics, and marketing attribution. You can disable cookies through your browser settings, though this may affect site functionality.

Data Security

Our website uses SSL/HTTPS encryption. Payment processing goes through PCI-compliant third-party processors. We do not store credit card information on our servers. Despite reasonable precautions, no online system is 100% secure — we encourage strong, unique passwords for all accounts.

Your Rights

Under GDPR (EU residents) and CCPA (California residents), you have the right to: access your personal data, request correction or deletion, opt out of marketing communications, and data portability. Submit requests to support@neuroisharp.com.

Contact About Privacy

Email support@neuroisharp.com with any privacy-related questions or requests.